Casap
AI-Powered Dispute Resolution – Transforming Fraud & Chargeback Management
With 238 million chargebacks filed annually, credit unions face increasing pressure to manage disputes, navigate compliance, and meet rising member expectations. Meanwhile, first-party fraud continues to rise, leading to significant financial losses. Traditional dispute resolution methods are slow and costly, requiring additional staff or outsourcing. Casap changes the game, using AI-driven automation to resolve disputes in minutes—not months—while proactively reducing fraud.
What is Casap?
Casap is the industry’s first copilot and collaboration platform for automating disputes, mitigating fraud losses, and enhancing member loyalty. With a proprietary first-party fraud score, Casap empowers credit unions to efficiently manage chargebacks, ensuring full compliance while improving operational efficiency.
Key Features & Benefits
- End-to-End Automation – Resolves disputes without human intervention, streamlining the process from claim to resolution.
- AI-Powered Fraud Detection – Identifies suspicious consumers and merchants to proactively prevent disputes before they occur.
- First-Party Fraud Score – Works like a FICO score for fraud, predicting dispute outcomes with greater accuracy.
- Faster Resolution Times – Cuts chargeback processing from days to minutes, reducing costs and operational strain.
- Transparency & Compliance – The first chargeback model with publicly available fraud score weights, setting a new industry standard.
- Seamless Integrations – Works effortlessly with existing credit union systems, enhancing dispute management without disruption.
Why Choose Casap?
Casap is a CUNA Strategic Services provider, now available to CrossState members to help credit unions reduce fraud losses, enhance efficiency, and improve member trust. With built-in regulatory expertise and cutting-edge AI, Casap transforms chargeback management—delivering unmatched speed, accuracy, and cost savings.
Don’t let first-party fraud drain your resources—take action today.
To learn more about Casap, complete the “Get in Touch” form.
