Job Posts & Member Resources

VP of Operations — Hidden River Credit Union

Hidden River Credit Union, a 220-million-dollar credit union located in Pottsville, PA is currently seeking a Vice-President of Operations to join our growing team.  The Vice-President of Operations is responsible for leading the retail operations team and meeting member service objectives.

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• Reports to the CEO.
• Knowledge of the Symitar core system.
• Supervises, directs, and coordinates all operations staff and daily activities.
• Ensures operational compliance with regulatory directives.
• Responsible for all facets of member service, transaction activity, and delivering quality member service experience. 
• Supervises branch activities and is responsible for all credit union related products and services.

Required Skills and Abilities:

• Displays a high degree of initiative and is able to innovate.
• Works well under pressure and challenges.
• Ability to multi-task and meet required deadlines.
• Strong interpersonal, analytical, and organizational skills.
• Ability to lead a team.
• Team player with ability to collaborate within a group environment or setting.

• Strong verbal and written communication skills.
• Ability to work independently and possess attention to detail.

Required Experience:

• Bachelor’s degree and 3-5 years of related work experience.  Or the equivalent combination of education and experience.
• Banking or financial institution experience, credit union experience preferred.
• Supervisory experience 3-5 years

Benefits: Hidden River Credit Union offers an excellent and competitive benefits and compensation package.