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Universal Member Service Representative – Central Jersey FCU

Jun 12, 2024
Woodbridge, NJ

Central Jersey FCU is hiring a Universal Member Service Representative who will be responsible for assisting members in a professional manner in person and over the phone; perform general teller duties at a teller window as well as service members at a desk; become knowledgeable of credit union products and services and cross-sell to help meet our members financial needs; other duties as assigned.

Responsibilities:

Responsibilities include but are not limited to processing member transactions including deposits, withdrawals, check cashing, and loan payments in an accurate and timely manner and balancing daily transactions and cash in accordance with established Credit Union policies and procedures.

Open new accounts, service existing accounts, and assist members with transactions and account questions; Perform stop payments; IRA’s; Certificates of Deposit; wire transfers; address changes and account maintenance; respond to member communications including phone, email, and online messages in a prompt manner; cross sell beneficial products and services as appropriate to members; assist Loan Department with consumer loan applications; represent the Credit Union in a courteous and professional manner; have the ability to open/close the branch as needed; assist new hires and perform other duties as assigned.

Understand and follow federal regulations including but not limited to Bank Secrecy Act (BSA), Funds Availability (Reg CC), Truth in Savings Act (TISA), Customer Identification Program (CIP), Patriot Act and OFAC (Office of Foreign Asset Control)

Qualifications:

  • Highschool diploma or equivalent
  • 2-5 years of previous banking customer/teller service experience required
  • Basic computer skills
  • Knowledge of MS Word, Excel and Outlook
  • Strong communication and time management skills
  • Attention to detail and organizational skills

Job Type: Full-time

Salary Range: $18.00 – $24.00 per hour

Expected Hours: 40 per week, including some Saturdays

Benefits:

  • 401(k) with employer match
  • Dental insurance
  • Healthcare insurance
  • Life insurance
  • Disability insurance
  • Paid time off

Please send resume and salary requirements to: k.fengya@cjfcu.org

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