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Network Administrator — Raritan Bay FCU

Send Resume to:

Human Resources
491 Raritan Street
Sayreville, NJ 08872

or

HR@raritanbayfcu.org

Reports To:   CEO/President

Purpose:

Installs, maintains and monitors the organization’s network infrastructure, including switches, enterprise routers, servers, workstations, and network hardware and software. Recommend changes or upgrades or new products as a result of on-going administration of the network. Research and resolve network problems for end users. Install hardware and software.

Duties and Responsibilities:

• Support the credit union’s local area and wide area network hardware and software to ensure that backend functions, systems, PCs, servers and all peripheral products are operational.
• Research and diagnose IT problems within the entire infrastructure; troubleshoot, and provide solutions.  Test solutions to ensure a correct solution.
• Respond to user problems on PCs to include software applications, systems integration or individual hardware problems.  Troubleshoot, debug, and resolve the problem.
• Provide individual support to end users via phone, in person, or instant messenger to answer questions or resolve problems.
• Install, configure, and maintain servers, switches, routers, PCs, Laptops, printers, DVR camera systems, firewall and other network peripherals
• Must have working knowledge of Windows 10/11, Exchange, domain controllers, TCP/IP, DHCP, SNMP, DNS, FTP and other protocols
• Maintain complete and accurate documentation and support services/warranties for new equipment, software, hardware and peripherals.
• Install and test new software both for network and for individual users.
• Maintain and support VOIP phone system and provide assistance to VOIP vendor
• Responsible for repair of copiers, printers, PCs or laptops.
• Install and support credit union Email on iPhone and Android mobile devices
• Support the core processor and enter tickets into vendors ticketing system and provide follow up to ensure ticket is resolved
• Support legacy AIX server by shutting down databases and rebooting server on a monthly basis including terminal server
• Maintain ATM kiosk containing DVR, cameras and ISP router
• Support intrusion detection system and resolve any network security events and monitor portal for network detection and response issues
• Resolve issues on quarterly vulnerability scans and penetration tests
• Keep abreast of state-of-the-art hardware and software developments.  Recommend new technologies that enhance the efficiency and security of the network infrastructure.
• Negotiate contracts for the purchase, maintenance and support of internal data processing systems and the provision of external data processing systems.
• Develop and control complete computer security and loss prevention.
• Ensure technical support is provided to internal staff and Board Members in a professional, courteous and timely manner.
• Ensure that equipment and online systems are efficient and appropriate to meet the department’s needs.
• Keep CEO informed of department’s activities, needs and problems.
• Manage and recommend the purchase of equipment and supplies.
• Prepare, implement and supervise the budget for the department that is consistent with the overall strategic plan and budget of the credit union.
• Provide reports to CEO and Board and provide reports to NCUA examiners
• Evaluate and purchase new technology and computer supplies
• Other duties as assigned.

Schedule:

• 8 hour shift
• Monday to Friday
• On call with weekends and after hours as needed

Experience:

• Windows 10/11: 3 years
• Networking: 3 years (Preferred)
• BS degree in Computer Science or related discipline

Ability to Commute:

• Sayreville, NJ 08872 (Required)