Job Posts & Member Resources

Loan Officer — West Aircomm FCU

Reports to: Director of Lending/VP of Lending

Position Purpose:  Deliver exceptional member service byproviding personalized assistance to both existing and potential members, addressing their lending product and service needs. Proactively identify member needs, offering suitable solutions. Exceeding member expectations is our goal.

Resumes can be sent to humanresources@westaircomm.com

Job Responsibilities

• Be familiar with loan products, procedures, policies, rates and workflow of the loan department to help with member needs.
• Provide loan processing, closing and disbursal services to members in accordance with credit union policies and procedures and compliance with federal and state regulations.
• Promote credit union products and services based on member needs.
• Provide members with loan product information, including consumer, auto and home equity loans.
• Mail or e-mail loan applications and/or information to members and prospective members when necessary.
• Answer telephone calls and speak to members in person.
• Conduct loan interviews and take loan applications over the phone or in person when necessary.  Assist members with online applications.
• Understand and comply with all compliance issues affecting lending, including Bank Secrecy Act and OFAC.
• Ensure loan files contain documents with proper signatures, dates and other relevant data.
• Verify accuracy of loan documentation and loan system entry.
• Have a working knowledge of the VISA Credit Card department and assist with phone calls.
• Assist in any areas as directed by the VP/Director of Lending.

Benefits

West-Aircomm offers a complete benefits package to full-time employees. 

• Medical/Dental/Vision coverage (including qualified dependents).
• Credit Union paid Life Insurance, LTD and AD&D coverage.
• 401(k) plan with 3% Safe Harbor contribution and profit sharing
• Generous PTO

Pay Range:  Based on experience, starting at $45,000.00.

About Our Credit Union:

West-Aircomm operates by the credit union motto of People Helping People.  As a member-owned and operated financial cooperative, we focus on finding ways to help all our members, offering a wide range of products and services designed to meet their financial needs.  West-Aircomm FCU started as an alternative way to save and borrow money that would benefit a group of people who worked together at the Westinghouse Beaver plant. More than 70 years later, we’ve grown to over $350 million in assets with three branches in the Pittsburgh, PA, area.  We’re proud to continue their mission in our communities.

At West-Aircomm, we’re a part of the community you live, shop, work, and learn in. As part of the community, we’re dedicated to providing the financial products and services that you need to thrive, so our community thrives.  Join us in serving the nearly 21,000 West-Aircomm Federal Credit Union members–your neighbors, friends, teachers, local business owners–who are saving, borrowing, investing, and building strong financial lives and a strong community.

West-Aircomm Cares:

We don’t just say it, we do it.

As a full-service, not for profit credit union, we are proud to serve the community with financial products and services at lower fees and consumer-friendly assistance. Our service and care for the community doesn’t end with the financial transaction. Our products and services are just one part of our investment in the tri-county community. From scholarships to volunteerism, we walk the talk.

West-Aircomm Cares (WAC Cares), our employee volunteer fundraising group, has identified and focused fundraising efforts on a single charity each year, and every year our staff volunteers an extraordinary number of hours to other charitable organizations that benefit everyone in our communities .  WAC Cares has been recognized by our state association with their top social responsibility award every year since 2016 and has been recognized four times by the National Credit Union Association in the national competition.