Member XP
Increase member loyalty through voice of the member, insight, and action. MemberXP is made to measure the touchpoints of every member experience. From joining the credit union to getting a loan to using your mobile app, we’ll ask the right questions to pinpoint the highs and lows and your unique member journeys.
- Omni-channel member feedback
- Mystery shopping
- Net prompter and member effort score
- Voice of the employee
- Social media integration
To learn more about Member XP complete the “Get in Touch” form to your right.